Terms of Service
Privacy Policy
At Dose of Luxe, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, place an order, submit an item for sale or consignment, join our email list, or otherwise interact with us.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information when you:
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Place an order
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Create an account or check out on our website
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Submit an item for sale or consignment
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Contact us by email, form, phone, text, or social media
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Join our email list
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Submit a wish list request
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Browse or interact with our website
The information we collect may include your name, email address, phone number, billing address, shipping address, payment details, order history, item details, photos, authentication information, and any other information you choose to provide.
We may also collect basic website usage information, such as your IP address, browser type, device information, pages visited, and how you interact with our site.
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you about purchases, shipping, returns, quotes, consignments, or submissions
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Review items submitted for sale or consignment
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Provide customer support
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Send order updates and service-related messages
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Send marketing emails, promotions, or updates if you have opted in
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Improve our website, services, and customer experience
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Help prevent fraud, unauthorized transactions, or misuse of our website
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Comply with legal, tax, accounting, or business obligations
Selling or Consigning Items
If you submit an item to Dose of Luxe for a buyout offer or consignment review, we may collect information about you and the item, including photos, descriptions, brand, condition, proof of purchase, authenticity-related details, and payout preferences.
Submitting an item does not guarantee that we will make an offer, purchase the item, or accept it for consignment.
Payments
Payments are processed through secure third-party payment providers. Dose of Luxe does not directly store your full credit card number or complete payment information.
Payment providers may collect and process your payment details according to their own privacy policies and security practices.
Wix and Third-Party Services
Our website is hosted on Wix.com. Wix provides the online platform that allows us to sell our products and services to you.
Your information may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores information on secure servers behind a firewall.
We may also use trusted third-party services for payment processing, shipping, analytics, marketing, fraud prevention, customer communication, or business operations. These third parties only receive information needed to perform their services.
Email Marketing
If you sign up for our email list, we may send you updates, promotions, new arrival alerts, or other marketing messages.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience, remember preferences, analyze website traffic, and support marketing or advertising efforts.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly without cookies.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers who help us operate our business, including payment processors, shipping carriers, website hosting providers, marketing platforms, analytics providers, and fraud prevention services.
We may also share information if required by law, to respond to legal requests, to enforce our policies, or to protect the rights, safety, and security of Dose of Luxe, our customers, or others.
Data Security
We take reasonable steps to protect your personal information. However, no website, payment system, or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Your Choices
You may contact us to request access to, correction of, or deletion of certain personal information we have about you, subject to legal, accounting, fraud prevention, or business recordkeeping requirements.
You may also opt out of marketing emails at any time.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Dose of Luxe
Email: luxury@doseofluxe.com
Mailing Address:
DOL
P.O. Box 53
Alvaton, KY 42122
Effective Date: May 30th, 2026
