FAQ

 

About Us and our Items

What is the background of Dose of Luxe?

Are our items authentic?

What conditions are our items?

Do we have a showroom where customers can shop in person?

Payment Methods

What payment methods do we accept?

Do we offer installment plans or financing?

Shipping and Returns

How much is shipping?

Where do we ship to?

What is our return policy?

Sell/Consign Your Items

Do we buy or consign items?

What selling/consigning options do we offer?

What items do we buy/consign?

Do we offer trades?

About Us and our Items

What is the background of Dose of Luxe?

Dose of Luxe was started with our owner’s passion and love for high end luxury designer handbags.  She quickly discovered the high quality of items that could be found at a fraction of retail prices.  However, there is a downside to the preloved luxury designer handbag business – FAKES (knockoffs, replicas…. or whatever you want to call these monstrosities).  We cannot state how much we despise fakes.  Our owner started selling her own collection to make room for new additions and quickly built up a clientele base that knew her items were high quality and guaranteed to be authentic.  Some business and technical expertise was added in and a short amount of time Dose of Luxe was born.

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Are our items authentic?

All of our items are guaranteed 100% authentic.

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What conditions are our items?

As the majority of our items are preloved, conditions vary.  We want you to be 100% pleased with your purchase so we make every effort to list and provide photos of all known defects or flaws.  Please review item’s description and photos for details.

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What is all included with our items?

It varies from item to item.  Some items include only the item, others may include receipt, box, dust bag, etc…  Please see item’s description for details

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Do we have a showroom where customers can shop in person?

We are an online retailer only.  We put all of our focus and efforts in our online store in order to give our customers the best experience possible.

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Payment Methods

What payment methods do we accept?

All of our payments are processed through PayPal.  If you do not have a PayPal account or do not want to use your PayPal account - No worries.  Check out as a PayPal guest and pay with any major credit card.

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Do we offer installment plans or financing?

We do offer installment plans on select items.  Items that we do offer installment plans on will be marked as such. 

Click here for more details on our installment plans. 

Items will not be shipped until they are paid for in full.  If you want to receive your item today, PayPal Financing is offered through PayPal.  Please see details at checkout.

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Shipping and Returns

How much is shipping?  

We offer free U.S. domestic shipping on all of our items.  No hidden fees. 

Click here for full shipping details.

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Where do we ship to?

Unfortunately we are currently only ship within the U.S.

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What is our return policy?

We accept returns for full refunds within 3 days of you receiving your item. 

Click here for our return policy.

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Sell/Consign Your Items

Do we buy or consign items?

We buy and consign items.  Once you submit an item for a quote, we will provide you with 4 options: 2 options selling your item to us directly and 2 options for consigning your item with us. 

Click here for the steps for selling/consigning.

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What selling/consigning options do we offer?

We offer four different selling/consigning options.  Sell to us for immediate payment, sell to us for immediate store credit, consign with us for payment after we sell your item, or consign with us for store credit after we sell your item.  

Click here for more reasons why to sell/consign with us.

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What items do we buy/consign?

Currently we buy/consign authentic designer bags.  Sorry, we currently are not buying or consigning clothing or jewelry. 

Click here for a list of consigner bags we buy/consign.

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Do we offer trades?

No we do not offer item for item trades.  However, we do offer options to buy/consign your items and the proceeds can be applied toward your next purchase with us.

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